Privacy Policy
PRIVACY POLICY
1. General
The Company has adopted a Privacy Policy to ensure that it handles private information about individuals responsibly. This Privacy Policy may be amended from time to time. The Company abides by the National Privacy Principles contained in the Privacy Act 1988.
2. Exemptions
Acts and practices of the Company in relation to employee records are exempt from the National Privacy Principles insofar as they are directly related to a current or former employment relationship between the Company and an individual.
3. Personal Information
(a) Personal information about prospective employees.
The Company collects, holds and uses personal information about prospective employees. Typically this includes a job applicant’s name, address, career history and any other required information. This information is needed to assess the suitability of a candidate for a particular position.
Once an employment relationship is formed between an individual and the Company, the records the Company holds relating to that individual’s pre-employment checks become exempt. If no employment relationship is formed, the Company will destroy all records relating to that individual within three months of the position being filled unless the individual has authorised the company to hold such information for a longer period of time.
(b) Personal information about customers
The Company collects, holds and uses personal information about individuals, sole traders, and partnerships that are customers of the Company and the directors and employees of companies that are customers of the Company. This information includes names, addresses, phone numbers, and any other required information such as financial information about a director (where the director is guaranteeing trading debts), sole trader or partnership. This information is needed to:
(i) establish a point of contact for the supply of product and pricing information, invoicing, collection of outstanding accounts, the promotion of new and updated products and services; and
(ii) assess the credit worthiness of a proposed customer or director providing a directors guarantee.
(c) Personal Information about suppliers and contractors
The Company collects, holds and uses personal information about sole traders and partnerships that are suppliers or contractors to the Company (and their employees) and the directors and employees of companies that are suppliers or contractors to the Company. This includes names, addresses, and any other relevant information needed to establish a point of contact for the purchase of product or services and any related enquiries.
4. Sensitive Information
From time to time a candidate submitting his/her details for a particular position may also be requested to provide sensitive information such as a medical report.
5. Source of Collection
The Company usually collects information regarding prospective employees either from the job applicant or from an employment agency who collects this information on the Company’s behalf or from authorised references provided by the applicant. If a job applicant decides not to provide the Company with information needed to assess the applicant’s suitability for a particular position then the Company may not be able to consider the applicant for employment with the Company.
The Company usually collects personal information regarding customers, suppliers or contractors (or their directors or employees) directly from the customer, supplier or contractor, their director and/or employee.
Where mailing lists are sourced from third parties the Company requires the list broker to confirm the potential customer has agreed to be contacted. Where customers are applying for a credit account information is sourced from credit reference agencies, trade references, and the land titles office. If a customer, supplier or contractor decides not to provide the Company with the required personal information then the Company may not be able to consider dealing with that party.
6. Transfer of Information
The Company may outsource to other organisations the recruitment of employees. For this purpose an individual’s information may, as required, be transferred to or handled by employment consultants.
The Company may at times outsource certain other functions to other organisations. For this purpose personal information regarding customers, suppliers, contractors (or their directors and/or employees) may be transferred to or handled by:
- credit reference agencies;
- the Company’s debt collectors or legal advisers;
- business support services such as document storage, printing and collating companies;
- market research companies contracted by the company to undertake customer surveys;
- companies contracted to operate promotional campaigns on behalf of the Company;
- agencies involved in providing training or training certification.
7. Security Measures
The Company does not sell or rent out any of the information it holds on its customers, suppliers or contractors and protects the security of that information in accordance with regulatory requirements.
8. Anonymity
Wherever lawful and practicable, individuals will have the option of not identifying themselves when entering transactions with the Company. However in most cases it will not be practicable for the Company to provide goods and services without requiring customer identification.
9. E-mail and Internet Use
The Company will not attempt to identify users of the Company’s website. The company will only use information provided to it via its e-commerce site for the primary purpose or a related secondary purpose for which it has been provided. It will only record an individual’s e-mail address if they send the Company a message. An individual’s e-mail address will only be used for the primary purpose or a related secondary purpose for which it has been provided. This information will not be added to a mailing list or used for any other purpose without the individual’s consent.
10. Access to personal information
An individual can access his or her own personal information by contacting the Company’s Privacy Officer. A fee may apply. If the information held by the Company is inaccurate, incomplete or not up to date an individual may request the Company to correct the information.